I need help cropping my custom canvas print. What should I do?
If your image is not fitting WITHIN the dashed lines (or yellow box) shown on the cropping tool screen during the ordering process, it means the image is not in proportion to the canvas size selected.
To correct, try this:
1) Go to the border step of the process and change your border option to either black or white. Doing so will allow more of your image to appear on the face of the print (i.e. within the dashed lines)
2) If the above doesn't work, we would recommend choosing a more proportionate canvas size.
Watch the video below to see an example: